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Get Extra Achieved All In One App

NextivaONE call pop

The way forward for enterprise productiveness and communication is right here. 

Our new software program, NextivaONE, brings all conversations collectively in a single utility that permits you to handle communication, group collaboration and buyer engagement in a single place.

NextivaONE does what no different firm has been capable of do:

  1. We’re bringing all conversations right into a single stream from voice, textual content, video, and e mail right into a single stream
  2. We’re bringing communication and group collaboration collectively in a single device with out the necessity to toggle or change. 
  3. We’re bringing the ability of conversations along with buyer engagement in a single app. 

And on the middle of our new software program is a function we predict you’ll love known as Threaded Conversations. Think about gaining access to each buyer contact in a single spot. Irrespective of in the event that they ship you an e mail, voicemail, textual content, or name. Threaded Conversations allows companies to have a single dialog throughout any channel. No extra shuffling between apps like slack, zoom, Asana, and gmail to do your work. 

Our new software program is designed to assist companies of any dimension increase group productiveness and create significant, participating buyer experiences, all from one device. No extra friction, no extra product silos, simply the flexibility to get your work accomplished shortly. 

“From the start, Nextiva’s imaginative and prescient has been to energy human connections,” mentioned Tomas Gorny, founder and CEO of Nextiva. “With our newest innovation, we’re serving to companies rework with significant conversations that construct sturdy and lasting relationships with prospects. Our aim is to assist our prospects have nice conversations, effortlessly.”

"From the beginning, Nextiva's vision has been to power human connections." - Tomas Gorny, Founder & CEO, Nextiva

Listed here are a number of the options that enterprise house owners will love about NextivaONE: 

  • Get monetary savings and cut back the variety of purposes wanted to get your work accomplished
  • Enhance group effectivity and data sharing with centralized doc sharing
  • Collect buyer suggestions by routinely sending surveys after a buyer interplay
  • Construct stronger buyer relationships by sharing buyer notes and conversations throughout the group
  • Have interaction with prospects of their medium of selection — telephone, SMS, chat, e mail — all from one platform. 
  • Simplify duties with enterprise-grade workflow automation capabilities
  • Use name pop to see who’s calling — earlier than you reply the telephone  — and their full buyer expertise information 

Why the enterprise world wants this resolution

For 3 years in a row Nextiva has been named greatest enterprise telephone system by U.S. Information & World Report. However, 74% of consumers work together with a model through a number of channels — e mail, telephone, textual content, video. 

Most corporations are utilizing dozens of purposes to speak and collaborate. However these purposes solely do one factor at a time. And we’re left with fragmented conversations and siloed information. 

Fragmented conversations imply prospects must repeat themselves. A dialog with assist can’t be began on a name, and later picked up on an e mail. 

Siloed information means groups can’t see the complete buyer story except they exhaust each money and time on costly built-in options. 

Work smarter with revolutionary group productiveness instruments. Right here’s how…

By no means change to a special app for inner communications once more. Workforce chat, calls and video conferences are all a part of this built-in resolution. 

Don’t you hate toggling between apps to discover a dialog you had with a coworker? Or wishing you might discover that file somebody shared with you on a video name that now lives in video name heaven? We’re too. 

meetings and collaboration tools in NextivaONE
NextivaONE productiveness instruments embody built-in assembly performance, group chat and rooms, file sharing, and extra.

That’s why we introduced productiveness instruments into the applying to make work with groups and prospects simpler. Your entire conversations are stored in a single place. So the notes out of your calls are saved right here, the undertaking information, these are right here too. Now we will all cease frantically tab-hopping to seek out an asset. 

Our software program additionally breaks down division silos and opens up information sharing between groups. When everybody within the enterprise makes use of the identical device, you’ll cease lacking vital context as a result of every part – conversations, information, hyperlinks, notes, attachments and assembly recordings are maintained in a single system and are at all times referenceable. This profit extends previous group collaboration capabilities to shared buyer data. 

Lastly…On a service name however really feel a little bit stumped easy methods to deal with it? With NextivaONE, you’ve obtained direct entry to your teammates so you’ll be able to message your coworker for assist, with out dropping the decision or switching apps. Then soar into a fast debrief video assembly along with your boss or coworker — with out leaving the app — as a result of typically it’s simply simpler to clarify “in particular person.” 

That is what delighting prospects and speaking confidently seems like, and it’s all accomplished with NextivaONE.  

Immediately’s prospects anticipate corporations to know, perceive, and keep in mind them in each interplay. Meaning when you e mail a model and textual content or name their assist line, you anticipate them to recollect your points so that you don’t have to clarify the entire story….once more. 

Enter: Threaded Conversations, a mega good thing about NextivaONE. Our Threaded Conversations function lets you open a dialog with a buyer and see all interactions from that buyer in a single place. Calls, texts, emails, voicemail transcripts, surveys, and notes out of your calls are threaded right into a single stream. 

threaded conversations in NextivaONE
Threaded Conversations lets you open a dialog with a buyer and see all interactions from that buyer in a single place.

Anybody within the firm who has that buyer contact shared with them, will be capable of see the complete buyer historical past and context, in order that nobody has to repeat data. 

It’s time to speak confidently, work smarter, delight prospects, and develop quicker with Nextiva.

FAQs about NextivaONE

1. What’s the new NextivaONE app?

NextivaONE is enterprise software program that helps you run every part. This software program brings all of your buyer and group conversations right into a single platform to simplify communication, group collaboration, and data sharing so your small business has a full report of buyer interactions.

2. When will NextivaONE be out there? 

It’s out there now, in fact!

We’re at all times including to the product new capabilities that make it simpler for purchasers to please prospects and work smarter. When you’re utilizing NextivaONE you’ll get common product launch updates on our communication, collaboration, and buyer administration capabilities.

3. How do I enroll?

Chat with an knowledgeable to study extra about NextivaONE and easy methods to get it for your small business.  

4. Is my group too large for NextivaONE?

Our enterprise options are supposed to scale for each fashionable enterprise. We now have packages for corporations with 100+ group members. Contact enterprise gross sales to see what we will create to your group. 

5. Is my group too small for NextivaONE?

We create software program to obliterate the digital glass ceiling and assist even the smallest of companies scale, develop and compete.  Even when your workplace is simply you and the canine proper now,  we now have a plan for you. And while you add teammate quantity 2 or worker 200, we’ll be there to develop with you.

6. Do present Nextiva prospects routinely get entry? 

Nextiva prospects will likely be upgraded to the brand new utility in summer season 2022. Contact your account supervisor for more information.

7. Is my buyer information protected with Nextiva?

Nextiva service is backed by our 99.999% uptime assure and comes with 24/7+365 information middle monitoring. Each Nextiva information middle meets the safety requirements set by the ISO/IEC 27001 certification. Examine our safety measures right here

8. Can I take advantage of NextivaONE for distant groups?

Sure! NextivaONE was created to assist distributed groups as simply as in-office teammates. Irrespective of the place you’re working, Nextiva’s enterprise software program is a single platform that provides you the ability to speak confidently, delight prospects, work smarter, and develop quicker.



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