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HomeCrowdfundingQ2 coverage updates: public advocacy, content material moderation, and extra

Q2 coverage updates: public advocacy, content material moderation, and extra



As a part of our ongoing mission to maintain our policymaking predictable, clear, and inclusive, we’re again with a Creator Coverage Engagement Program (CPEP) replace. Learn on to listen to about this quarter’s coverage developments and how one can share your suggestions with our crew.

Final quarter

In February, we proposed updates to the “hate speech” and “harmful organizations” sections of our Group Tips, which we refined and finalized in March due to creator suggestions. We additionally introduced plans for the Creator Advocacy Initiative and our first Transparency Report, each of that are works in progress we’ll make sure to maintain you up to date on sooner or later.

This quarter

Though there aren’t any proposed updates to our Tips this quarter, we do have some developments to share:

Public coverage advocacy

As a part of Patreon’s ongoing help of public insurance policies that promote the creator economic system all over the world, we not too long ago joined…

  • 60+ corporations in denouncing the current directive towards well being care entry for transgender kids and their households by Governor Abbott of Texas, United States:
    For years we’ve stood to make sure LGBTQ+ folks … are protected and welcomed within the communities the place we do enterprise,” stated the assertion printed within the Dallas Morning Information, “... We name on our public leaders — in Texas and throughout the nation — to desert efforts to put in writing discrimination into regulation and coverage.”
  • 40+ corporations in supporting a United States invoice designed to cease main tech corporations from “preferencing” their very own merchandise on their on-line marketplaces. It’s vital that policymakers hear from as many teams as potential that large corporations shouldn’t be gatekeepers to the creator economic system.
    These techniques not solely hurt competitors,” the letter stated, “but additionally deprive customers of the progressive choices a vibrant market would yield.
  • 35+ corporations and teams in cautioning towards proposed United States laws which was supposed to guard customers from unsafe merchandise. In apply, nonetheless, it might saddle small and rising digital service companies with burdensome compliance necessities that, as famous within the letter, would in the end “restrict artistic expression.”

Moreover, the Coverage Group’s personal Courtney Duffy hosted a panel at South by Southwest (SXSW) in Austin, Texas, United States centered on how non-public, public, and authorities leaders can construct enduring insurance policies to advertise the creator economic system.

New instrument for creator-first content material moderation

The overwhelming majority of Patreon creators function inside our Group Tips, that are upheld by our content material moderators and are designed to maintain customers protected. When creators do have interaction with Patreon’s content material moderation, they deserve interactions rooted in compassion and schooling. That’s why we’re glad to announce a instrument we’ve been engaged on (which creators have been asking for!) that’ll make content material moderation extra creator pleasant.

The context:
Most content material violations on Patreon are gentle and simply remedied. In these circumstances, and within the spirit of compassionate moderation, the moderator first affords the creator an opportunity to amend or take away the content material on their very own. Till now, if the piece of content material flagged for violation will get left unresolved, the moderator’s solely subsequent step has been to freeze the creator’s full Patreon web page till the repair is made. When that occurs, creators might be disrupted from posting new content material, participating with patrons, accumulating payouts, and so forth.

The replace:
The brand new instrument, which is able to roll out step by step over the approaching months, provides moderators an intermediate (and fewer disruptive) choice for addressing these gentle violations: quickly hiding the particular publish from patron view so the violation might be addressed with out freezing the creator’s complete Patreon web page. This lets the creator function as typical within the meantime.

The underside line:
We imagine this instrument will considerably scale back situations of single moderation actions leading to full web page suspensions, and we hope it’ll aid you really feel each extra knowledgeable and higher protected on Patreon. You probably have any ideas, our Product and Design colleagues are keen to listen to your suggestions each on this instrument and usually.

Be a part of our coverage livestream

The Coverage Group will host a livestream on Tuesday, June 14. In case you’re unable to hitch us reside, we’ll observe up with a recording. (Notice that the livestream will happen in English.)

Click on right here to RSVP and be happy to incorporate any questions you’d like us to reply. Additionally, for a full week following the occasion, the Coverage Group might be answering further coverage questions in Discord #policy-live-q2-2022, a devoted Q&A channel within the Patreon Creator Group Discord server. Within the meantime, you’ll be able to at all times attain the crew by electronic mail at CreatorPolicy@Patreon.com.

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